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The service request status updates export will contain all of the business status changes that occur on a ServiceRequest that was sent to the hub.

Column Name

Description

Event

This is the event that identifies how the data in the row was generated. This will be TaskStatusChange_v2 for Business Status changes.

servicerequest_id

This is the hub’s unique identifier for the service request. This will be a GUID.

servicerequest_identifiers_clientid

This is the service request client id that was supplied in the identifiers field when the service request was submitted to the CIE Hub.

patient_id

The hub’s unique id of the patient/community member.

patient_identifiers_clientid

This is the patients client id that was supplied in the patient identifiers field when the service request was supplied.

audit_businessStatusOriginal

The business status of the service request that was previous value before the status change.

audit_businessStatusChangedTo

The business status of the service request that was changed to.

audit_recorded

The date time the status was changed.

task_reason

This will contain the reason for the status change. When the service request is closed this will be the close reason.

Here is a example csv file

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